Privacy Policy

Evergreen Counseling and Wellness
Last updated: 12.1.2025

At Evergreen Counseling and Wellness (“we,” “our,” or “us”), your privacy matters. This policy explains what information we collect, how we use it, and the choices you have. We aim to keep everything clear and transparent.

1. Information We Collect

Information You Provide Directly

We may collect personal information when you:

  • Complete a contact form on our website

  • Request a consultation

  • Subscribe to our email list

  • Communicate with us by email or phone

This may include your name, email address, phone number, and any details you choose to share in your message.

Limited Non-Personal Information

Our website may collect basic, non-identifying information such as:

  • Browser type

  • Device type

  • Pages visited

  • Date/time stamps

This helps us understand general website activity and improve user experience. We do not collect or store IP addresses.

Protected Health Information (PHI)

We do not collect or store any Protected Health Information (PHI) through this website. If you become a client, all PHI is handled exclusively through our secure, HIPAA-compliant practice management system, SimplePractice, and never through our website.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and consultation requests

  • Provide customer service

  • Send occasional updates (if you subscribe to our email list)

  • Improve our website and user experience

  • Meet legal or ethical obligations

We do not sell or share your personal information with third parties for marketing.

3. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve site functionality

  • Understand how visitors use our website

  • Enhance overall user experience

You can disable cookies through your browser settings at any time. We do not use cookies to PHI.

4. Third-Party Services

We may use third-party providers such as:

  • Squarespace (website hosting)

  • Analytics tools that collect aggregate, non-identifying data

  • SimplePractice or scheduling tools (if applicable)

These services may collect their own information according to their privacy policies. We do not control their data practices.

5. Email Communications

If you choose to join our mailing list, you may receive occasional updates or announcements from us. You can unsubscribe anytime using the link in any email. We do not sell or share email addresses.

6. Contact Forms & Online Scheduling

Contact forms on our site are not intended for sensitive or clinical information.

  • Prospective clients should share only general details.

  • Current clients should use the secure SimplePractice portal for all communication involving PHI.

7. How We Protect Your Information

We take reasonable steps to keep your personal information secure through:

  • Secure website hosting

  • Restricted access

  • HIPAA-compliant systems for all clinical information

No system can guarantee perfect security, but we maintain strong safeguards.

8. Your Choices

You can:

  • Decline cookies through your browser

  • Unsubscribe from emails at any time

  • Request updates or deletion of personal information you’ve submitted through the website

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Links to Other Websites

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top reflects the most recent version.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Evergreen Counseling and Wellness
Evergreen, Colorado
Email: help@therapyevergreen.com